Pre-Existing Medical Conditions
Many pre-existing medical conditions are automatically covered, free of charge, and through a simple, online, obligation free process, cover can usually be provided for many others.
You may be surprised to know that you do not need to apply for cover for medical conditions including Diabetes Types 1 and 2, Pregnancy up to 26 weeks, Allergies, High Blood Pressure & High Cholesterol, Osteoporosis, Asthma, Migraines and many other medical conditions in most circumstances.
Some terms and conditions may apply, for example, where Diabetes and Hypertension both occur, so if you are in any doubt about whether you need to apply for cover you may submit the medical appraisal form and clarification will be provided by the medical team. Otherwise please contact our helpful team for more information.
If you require cover for a condition not included in the list of Automatically Covered conditions or you want the peace of mind knowing that your Pre-Existing Medical Condition is covered, remember the process to apply for cover is obligation free and will usually only take a few minutes to lodge an application.
The first step is to complete your trip details, followed by the traveller details using the International Comprehensive or Annual Multi Trip travel plans. Next you will be asked to select Yes or No for an Existing Medical Condition and at this point you will be asked for a little more information about you and your trip and some basic information about the Pre-Existing Medical Condition, any medication you may take, and you may also add contact details for any doctors or specialists who can provide more information if required.
Where an application has been submitted with all the requested information an assessment is usually processed within 24 hours. Often if the application is lodged during business hours you could see a response within 2 to 4 hours but if you need an application expedited, contact our team at Easy Travel Insurance and we can follow up the progress on your behalf. Any response, decision or request for further information will be sent direct to the applicant by email, or in some cases a medical assessor may call for clarification.
Whilst there are no upper or lower age limits on the International Comprehensive travel plan, travellers over the age of 70 seeking cover are required to complete the same medical appraisal form regardless of state of health. If you have no pre-existing medical conditions to declare, after completing the trip and traveller information simply state "None" where prompted to list conditions.
24x7 Emergency Assistance - Every minute, every day of the year the emergency assistance team is ready to help you in your moment of need.
When you find yourself needing Emergency Assistance it is very reassuring to know that the team of medically trained travel experts are on stand-by, right here in Australia, 24x7.
There is no outsourcing to 3rd parties or answering services when you call one of the worldwide Freecall numbers from a landline, you will speak directly to the people who can authorise treatment and payments at hospitals, who can organise translators for any language barriers and who can even arrange your evacuation from disaster zones or in times of need.
Calls are free from landlines but are at your cost from a mobile, so if you have to make a call from a mobile, or are in one of the very few countries without a dedicated local number, you can call on a direct line and they will return your call immediately.Worldwide assistance numbers can be found in the information contained in your certificate of insurance.
Travel Services - Did you know? If you are overseas and need advice on current events, weather or where to find an embassy, our team can help.
When asked, most travellers indicate that they buy their travel cover so they have peace of mind if they get into trouble and find themselves in a far flung corner of the globe, and really want to have someone they can call for help. And whilst it's true that having a safety net in place is the primary reason so many travellers rely on our world renowned emergency assistance to watch their backs, it is also because the our team are able to offer help, advice and guidance with everything from lost documents to lost directions, stolen luggage, dentures and prosthetic limbs and for up to the minute advice on developing world events and situations as they occur.
Some of the more common requests for help include directions to public services, consulate or embassy buildings, how and where to obtain replacement travel documents such as tickets and passports or advice on the fastest route to the airport so you don’t miss your plane home!
Hopefully you won’t need to use call on us for help and services such as -
Assessing and monitoring your condition after an accident or illness
Getting you home in a medical emergency
Paying hospital and medical bills
Sourcing interpreters in non-English speaking overseas hospitals
Rescheduling disrupted travel plans
Providing advice and contact details for airlines and local embassies if you lose your tickets, passports or travel documents
Providing bank/credit card contacts to help with emergency funds
Passing on urgent messages to your family or travel agent
But if you do need to ask for help from the emergency assistance team, you know that the very same people are trained in all aspects of travel assistance from being there for you in an emergency through to putting your mind at ease if you have simply lost your way. We are happy to be your favourite travel companion, and are never more than a phone call away.
Terms, conditions and acceptance criteria apply. Cover limits apply as set out in the policy wording. This material contains general information only and may not suit your particular circumstances. Before deciding to acquire any insurance product, you should obtain and consider the relevant Product Disclosure Statement to decide if a policy is right for you. Insurance issued by QBE Insurance (Australia) Ltd ABN 78 003 191 035 AFS Licence 239545. eReliance Pty Ltd trading as Easy Travel Insurance, ABN 48 147 939 277 is an Authorised Representative 0012131 of QBE Insurance (Australia) Limited
*Qantas Frequent Flyer members can earn 1 Qantas Frequent Flyer point per $2 spent on eligible QBE Travel insurance products. (Terms and conditions apply)