Corona Virus Latest

Policy Benefit

COVID-19 related scenarios

Australia

New Zealand

Other destinations

Multi-night cruise

Overseas medical expenses

I’m diagnosed with COVID-19 during my journey

No - There is no medical coverage in Australia on the travel insurance policy

Yes

Yes - Your destination must not be subject to “Do not travel” advice on the Smartraveller website at the time you enter the country or part of the country

No

Additional expenses

I’m diagnosed with COVID-19 and required to quarantine then and there before continuing my trip

Yes

Yes

Yes - Your destination must not be subject to “Do not travel” advice on the Smartraveller website at the time you enter the country or part of the country

No

Additional expenses

I die due to COVID-19 during the journey

Yes

Yes

Yes - Your destination must not be subject to “Do not travel” advice on the Smartraveller website at the time you enter the country or part of the country

No 

Amendment or cancellation costs

Pre-trip: I’m diagnosed with COVID-19 in Australia prior to departure

Yes - Up to $2,500 (per policy) on the highest plan only, and only if policy is purchased MORE THAN 21 days before your scheduled departure date

Yes - Up to $5,000 (per policy) on the highest plan only, and only if policy is purchased MORE THAN 21 days before your scheduled departure date

Yes - Up to $5,000 (per policy) on the highest plan only, and only if policy is purchased MORE THAN 21 days before your scheduled departure date

Yes - Up to $5,000 (per policy) on the highest plan only, and only if policy is purchased MORE THAN 21 days before your scheduled departure date

Amendment or cancellation costs

Pre-trip: I’m an essential health careworker and my leave is revoked due to COVID-19

Yes - Up to $2,500 (per policy)

Yes - Up to $5,000 (per policy)

Yes - Up to $5,000 (per policy)

Yes - Up to $5,000 (per policy)

Amendment or cancellation costs

Additional expenses 

My relative or business partner in Australia or New Zealand (not travelling with me) is diagnosed with life threatening COVID-19

Yes - Up to $2,500 (per policy)

Yes - Up to $5,000 (per policy)

Yes - Up to $5,000 (per policy)

Yes - Up to $5,000 (per policy)

Amendment or cancellation costs

Additional expenses

The person I was due to stay with in Australia or New Zealand has COVID-19 and I can’t stay with them

Yes - Up to $150 per night for alternative accommodation

Yes - Up to $150 per night for alternative accommodation

No 

Not cruise related – see destinations 

Amendment or cancellation costs

Additional expenses

My prepaid accommodation in Australia or New Zealand is shut downdue to a COVID-19 outbreak on thepremises and hygiene measures arerequired

Yes

Yes

No 

Not cruise related – see destinations

Travel delay

COVID-19 causes temporary delays to my transport 

 Yes

 Yes

 No

There is no cover if your cruise is affected by COVID-19 however, there is cover, for example, if your flight is affected 

Missed connections 

COVID-19 causes delay, cancellation or rerouting of my prepaid scheduled transport and I need to catch up with a prepaid transport connection 

Yes

Yes

No

There is no cover if your cruise is affected by COVID-19 however, there is cover, for example, if your flight is affected 

Special events

My journey is delayed due to COVID-19 and I need to use alternative public transport to arrive at the special event on time 

Yes

Yes 

No 

There is no cover if your cruise is affected by COVID-19 however, there is cover, for example, if your flight is affected 

Medical and Dental Expenses in Australia (Inbound plan only) 

I’m diagnosed with COVID-19 in Australia 

Yes - Your destination must not be subject to “Do not travel” advice on the Smartraveller website at the time you enter the country or part of the country

No

No

No