Existing Policy

What options are available to me after I have purchased my policy?

If you have bought a travel insurance policy from Easy Travel Insurance and you need to make changes or amendments there is a team ready to help.

In many cases, the team can alter policy details, including adding some benefit options after purchase, so if mid trip you suddenly decide to hop on a cruise, a motorcycle, hit the ski slopes or fancy some adventure activities, they can usually add cover for these and many other activities even after you have started your trip.

To change your policy.

If you have purchased your policy for your trip and have made a mistake with travellers details or travel details, forgotten to include an optional benefit or need to make any other changes to your existing policy please contact the relevant team and they will be pleased to help.

To get assistance.

Should you require numbers for assistance please visit the emergency assistance page for full details.

To make a claim.

If you need to make a claim please make sure you have your policy number and supporting documentation available and follow the steps on the claims page.

Can I get help when there is no telephone option?

You can get emergency assistance and lots more useful features to help you keep travelling or get home safely by using the Cover-More app. 

Download the app from your Android or iOS App Store before you leave or while you are away, add your email address linked to your policy number to log in and receive notifications or updates specific for your destination/location. You can also use the app to dial for emergency assistance even without a mobile connection by using data or Wi-Fi to connect with us. Seach for ‘Cover-More Travel Insurance’ in your App Store.